Shipping Information

Rose Farm & Bloom carefully prepares each order for shipment from Virginia. Below you’ll find information about processing times, shipping services, tracking, delivery, and what to do if there is a problem with your order.

Where We Ship

We currently ship to addresses within the United States. International shipping is not available at this time.

Processing Time

Orders are prepared after payment has been successfully received. Processing time refers to the time required to prepare your order before it is transferred to the shipping carrier.

Current processing time: 2–3 business days.

If a product has a different processing time, that information will be stated on the applicable product page.

Shipping Services

Available shipping services may include:

  • USPS Ground Advantage

  • USPS Priority Mail

Available shipping methods and rates are calculated during checkout based on your order, shipping destination, and package information.

Shipping Charges

Shipping charges are shown during checkout before payment is completed. If live carrier rates are temporarily unavailable, a backup standard-shipping rate may be used so checkout can continue.

Tracking

When tracking is available, you will receive a shipment confirmation with tracking information after your order has been prepared and transferred to the carrier.

Please allow time for the carrier’s tracking system to update after shipment.

Delivery Estimates

Carrier delivery dates are estimates and are not guaranteed by Rose Farm & Bloom. Weather, holidays, carrier delays, transportation disruptions, address issues, and other circumstances outside our control may affect delivery.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address.

If you notice an address error after placing your order, contact us as soon as possible at:

support@rosefarmandbloom.com

We will make reasonable efforts to correct the address before shipment, but changes cannot be guaranteed once an order has been processed or transferred to the carrier.

Damaged or Incorrect Orders


If your order arrives damaged, defective, or incorrect, please contact us promptly and provide:

  • your order number;

  • a description of the issue; and

  • clear photographs of the item and shipping packaging when applicable.

Please keep the item and packaging while we review the issue.

Lost or Delayed Packages


If tracking shows an unusual delay or your shipment appears lost, contact us so we can review the shipment information and determine the appropriate next steps.

A carrier delay does not automatically mean that a package has been lost.

Returns


Returns and refunds are subject to the Rose Farm & Bloom Return Policy.

Customers are generally responsible for return shipping unless the merchandise received was damaged, defective, or incorrect. Original shipping charges are generally non-refundable except when the return results from an error by Rose Farm & Bloom.

Questions About Shipping?
Rose Farm & Bloom LLC
Email: support@rosefarmandbloom.com