Returns & Refunds Policy

At Rose Farm & Bloom, we take pride in offering thoughtfully curated fabrics, sewing and craft supplies, candles, and handmade goods. We want every customer to have a positive shopping experience.

Please review our return and refund guidelines before making a purchase.

Return Eligibility

We accept return requests for eligible products within 14 calendar days of confirmed delivery.

To qualify for a standard return, merchandise must be unused, unopened where applicable, in its original condition, and accompanied by proof of purchase.

Eligible items generally include:

  • Unopened candles and wax melts

  • Unopened, complete craft and embroidery kits

  • Unused sewing and craft supplies in their original packaging

Final Sale Items

The following products are generally final sale and cannot be returned for a change of mind:

  • Fabric cut to order

  • Cut yardage, fat quarters, and fabric precuts

  • Precut fabric bundles and custom-cut fabric packages

  • Personalized or customized products, if offered

Final-sale restrictions do not prevent customers from reporting damaged, defective, or incorrectly supplied merchandise or exercising applicable legal rights.

How to Request a Return

Contact support@rosefarmandbloom.com within 14 calendar days of delivery.

Please include your order number, the product you wish to return, and the reason for your request.

Our team will review eligibility and provide return instructions where applicable.

Do not mail merchandise back before receiving return instructions.

Damaged, Defective, or Incorrect Merchandise

If your order arrives damaged, defective, incomplete, or incorrect, contact us promptly.

Please include your order number, a brief description of the issue, and photographs when available.

We will review the concern and explain the available resolution, which may include a replacement, refund, or another appropriate remedy.

Applicable consumer rights are not limited by the standard 14-day change-of-mind return window.

Return Shipping

For approved standard returns, customers are responsible for return shipping costs unless otherwise stated.

If an item is damaged, defective, or incorrectly supplied, Rose Farm & Bloom will determine the appropriate return-shipping arrangement in accordance with applicable law.

Original outbound shipping charges are generally nonrefundable except where required by law or when a refund results from an error by Rose Farm & Bloom.

Refund Processing

Once an approved return is received and inspected, we will notify you of the outcome.

Approved monetary refunds will be issued to the original payment method. The time required for funds to appear may vary depending on the payment provider.

Exchanges

Rose Farm & Bloom does not offer product exchanges.

If you wish to purchase a different item, color, pattern, or fragrance, please place a new order.

Eligible merchandise may be returned in accordance with our 14-day return policy.

Cut-to-order fabrics, fat quarters, precuts, and fabric bundles are final sale for change-of-mind returns.

If you receive damaged, defective, or incorrect merchandise, please contact support@rosefarmandbloom.com so our team can review the issue and determine an appropriate resolution, including any remedy required by applicable law.

Contact Us

For returns, refunds, exchanges, or order concerns:

Rose Farm & Bloom LLC

Email: support@rosefarmandbloom.com

Website: https://rosefarmandbloom.com